Operations Coordinator – Therapy

Denver,CO, USA

Company Description

MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities within the Colorado Springs and surrounding areas.
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.

Job Description

Under the supervision of the Director of Therapy, the Operations Coordinator will provide administrative and clerical services to maintain operations of the assigned department in an accurate and efficient manner.

Duties and Responsibilities

  • Provides general clerical support to the clinical team.
  • Scans/ make copies and distributes the completed paperwork.
  • Coordination of care with other agencies.
  • Docusign Support
    • Sending, QA’ing, uploading
  • Kantime Support
    • Plotting SOCs and adding frequencies
    • Plotting schedules when needed
    • Clinician/Client profile maintenance
    • Parent portal
    • Report running
    • Journal notes
  • Maintains a general filing system and correspondences required either electronic or written.
    • Tracking therapy re-evaluation/follow up forms.
    • Tracking opening of new cert periods
    • Tracking new patient admits and discharges
    • Tracking of supervisory visits
  • Clinic Record Support
    • Calling Doctors offices for orders needing signatures
  • Customer Service to both clients and external employees.
    • Calls and requests Home Exercise Plans (HEP’s), History & Physicals (H&P’s)
  • Provides word-processing and secretarial support.
    • Types re-certification orders with therapy information as applicable.
    • Transposes general information to plans of care. 
  • Performs all other duties as delegated from the Director of Therapy.
  • Supports and executes the mission, ethics, and goals of the company effectively.
    •  Represents themselves in a positive and professional manner in the company and community.
    • Adheres to dress code with a clean and neat professional appearance.
    • Reports on time and as scheduled in order to complete work within designated time.
    • Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.


  • High school diploma or GED equivalent
  • 1 + year experience in a clinical environment preferred
  • Strong attention to detail and goal oriented
  • Excellent written and verbal communication abilities
  • Ability to navigate EMR and other Microsoft Office software platforms
  • Requires skills and abilities related to working in a fast pace and dynamic work environment

Additional Information

Benefits are available to eligible employees on the first of the month after 30 days of employment and include:

  • Hourly pay rate $17.29-$18.00
  • Health, Dental & Vision Coverage
  • Health Savings Accounts (HSA-available if enrolled in high deductible plan)
  • Flexible Spending Accounts (FSA & LPFSA)
  • Dependent Care Reimbursement Accounts (DCRA)
  • Employee Assistance Program (EAP-available if enrolled in Health plan)
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • 1.5 rate if working company holidays
    • New Year’s Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving
    • Christmas
  • 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
  • Voluntary Life Insurance
  • Short & Long-Term Disability
  • Critical Illness/Accident Insurance
  • Hospital Indemnity Insurance
  • Identity Protection Plan
  • Legal Care Plan
  • Pet Discount Program

All your information will be kept confidential according to EEO guidelines.