We care about your questions and want you to have access to any information you may need about MGA Homecare. Take a look at the FAQs below to learn more about what we do.
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FREQUENTLY ASKED QUESTIONS
Families
Whether you are a new graduate or a seasoned professional looking for more experience, MGA Homecare will provide training on various skills including trach work, ventilator care, tube feedings, PICC and central lines. We also provide patient-specific training and nurse-specific training to ensure you are comfortable and competent with the care you are providing.
We work closely with each family to try to create the best fit. You will determine your preferred treatment schedule and we will work to provide clinicians available for those shifts. All scheduling requests must be made through MGA Homecare so we can ensure the appropriate clinician is available. We only require that the schedule be consistent on a weekly basis, so each clinician has the opportunity to commit to the shift.
Just as patient’s medical needs are unique, so are the individualized care plans for home healthcare services. At MGA Homecare, we work with you to develop a coverage plan best suited to your family. This includes contracting with many major payor sources and insurance providers in your area and working with them directly on your behalf.
We strive to staff each patient with a homecare professional in a timely manner based on clinician experience, shift type and patient acuity. Identifying a qualified nurse or therapist can happen at varying intervals depending on the case. For specific information based on your situation, please call us.
We understand schedules change. In the event you need to cancel your nursing shift or therapist appointment, please contact your clinician directly and contact your office representative. Please provide as much notice as possible so your clinician can adjust and reschedule.
We have a large workforce of nursing professionals in the field and will do everything possible to find a replacement nurse for any open shifts due to a call-off of the regular nurse. We require that our nurses call us with as much notice as possible when they might not be able to work their scheduled shift, so we have time to work on finding fill-in nurses.
Our case managers are available 24/7 in order to work quickly with hospitals to put homecare teams in place. We strive to staff each patient with a homecare professional based on clinician experience, shift type and patient acuity. While it’s our goal to start services as soon as needed, identifying a qualified nurse or therapist can happen at varying intervals. For specific case information, please call us.
Homecare Professionals
We have a comprehensive screening process before each clinician is allowed to provide services to our patients. During our detailed interview stage, each clinician will have to emonstrate knowledge and experience in each skill set and be evaluated by our clinical supervision team. In addition, all clinicians are required to pass extensive background testing, drug testing and written competency testing.
We work closely with each family to try to create the best fit. You will determine your preferred treatment schedule and we will work to provide clinicians available for those shifts. All scheduling requests must be made through MGA Homecare so we can ensure the appropriate clinician is available. We only require that the schedule be consistent on a weekly basis, so each clinician has the opportunity to commit to the shift.
Just as patient’s medical needs are unique, so are the individualized care plans for home healthcare services. At MGA Homecare, we work with you to develop a coverage plan best suited to your family. This includes contracting with many major payor sources and insurance providers in your area and working with them directly on your behalf.
We strive to staff each patient with a homecare professional in a timely manner based on clinician experience, shift type and patient acuity. Identifying a qualified nurse or therapist can happen at varying intervals depending on the case. For specific information based on your situation, please call us.
We understand schedules change. In the event you need to cancel your nursing shift or therapist appointment, please contact your clinician directly and contact your office representative. Please provide as much notice as possible so your clinician can adjust and reschedule.