SCOTTSDALE, ARIZONA – MGA Homecare is pleased to announce that we received the Best of Home Care® – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are given to the top-ranking home care providers based on client and caregiver satisfaction scores. MGA Homecare is honored to be a top-ranking home care provider across the nation that has proven its ability to provide exceptional working experience to its employees and the highest quality of care to clients.
We are proud to share that six of the MGA Offices that participated in the program have received a Best of Home Care Award(s).
“Our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “We’re thrilled to recognize MGA Homecare as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
Provider of Choice: The Provider of Choice is awarded to home care providers that have a proven track record of delivering high-quality care as rated by their clients through third-party surveys. They are based on client satisfaction ratings collected through phone interviews through the program. Home care providers that earn this award have exceeded industry standards for quality home care. These winners deliver the highest level of care, professionalism, and expertise in the home care industry. By utilizing client feedback to implement changes that make a significant impact on the lives of the individuals they care for.
Employer of Choice: The Employer of Choice is awarded to home care providers with excellent caregiver satisfaction ratings. These ratings are collected through phone interviews through the program. Home care providers that earn this award have exceeded industry standards for employee satisfaction. This is because quality care starts with satisfied caregivers. Winners exceed caregiver expectations that present happy, engaged, and motivated service.
MGA Homecare continually strives to provide quality home care that is tailored to our client’s needs and expectations. We uphold our values of teamwork, integrity, and honesty to consistently create an environment that is professional, caring, and enjoyable to ensure employee satisfaction.
“We want to congratulate MGA Homecare on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Todd Austin. “Since these awards are based on real, unfiltered feedback from clients and caregivers, MGA Homecare has proven its dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”
About MGA Homecare MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. While recently opening its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities within the Colorado Springs and surrounding areas.
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every MGA Homecare location. Our convenient locations throughout the states of Arizona, Colorado, North Carolina, Texas, Washington, and Tennessee are here to be a resource for patients and families. To learn more, click here.
About Home Care Pulse This organization leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, it empowers home care providers to attract and retain caregivers even during a notable caregiver shortage. While also conducting the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because it is an independent company, it can collect honest and unbiased feedback. To learn more, click here.