Clinical Supervisor
Company Description
MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities.
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.
Job Description
This role reports to the Director of Clinical Services and is responsible for the care coordination of the clinical population and Clinical Case Managers. Responsible for admissions and recertification assessments, including supporting documentation, as assigned. Ensures compliance with MGA, State, Federal, and policies of accrediting agencies. Responsible for maintaining compliance with all reimbursement guidelines. Participates in program development and implementation.
Duties and Responsibilities
- Under the direction of the Director of Clinical Services - plans, organizes, and manages the provision of patient care and Clinical Case Managers, assuring that all patient needs are continually assessed.
- Acts as a first line manager for designated staff and assures coordination of new referrals and patient care including overseeing the development, implementation, and updates of the individualized plan of care.
- Day to day management of provider issues and care delivery.
- Contributes to improving quality and consistency of patient care & experience.
- Evaluates quality of care, patient satisfaction, compliance, and oversees both patient and personnel assignments.
- Facilitates Care Coordination Meetings and provides leadership in problem solving and gives professional advice from a clinical perspective.
- Reviews, implements and interprets clinical policies and procedures as directed by DOCS.
- Serves as a clinical lead at relevant clinical and departmental meetings.
- Enforces and demonstrates compliance with all State and Federal regulations.
- Communication with case managers (State funded programs, Medicaid, and third party payors), clinical updates, and ensuring continuing authorizations and re-verification of eligibility.
- Compliance and participation in the continuing quality improvement and utilization review of organizational services.
- Supports and executes the mission, ethics, and goals of the company effectively.
- Represents themselves in a positive and professional manner in the company and community.
- Adheres to dress code with a clean and neat professional appearance.
- Reports as scheduled in order to complete work within designated time.
- Adheres to all company policies and procedures outlined in the Employee Handbook, Employee Agreement, or communicated from Human Resources.
- May be required to maintain a patient caseload.
- Aid in terminations, coaching, education and counseling of field staff.
- Assist in the management of complaint intakes, track and follow-up.
- Participates in QAPI/PAC as appropriate
- Other duties as assigned
Clinical Manager Oversight
- Creates patient and personnel assignments
- Coordinates patient care
- Coordinates referrals
- Ensures that patient needs are continually assessed
- Ensures the development, implementation, and updates of the individualized plan of care
Qualifications
- Current state license as a Registered Nurse, BSN preferred.
- Two years minimum of nursing experience in a Home Health or acute setting required.
- Three years minimum of clinical management/supervision preferred.
- Demonstrate leadership capabilities with strong supervisory and interpersonal skills.
- Detail oriented, flexible, good organizational and time management skills.
Additional Information
Benefits are available to eligible employees on the first of the month after 30 days of employment and include:
- Health, Dental & Vision Coverage
- Health Savings Accounts (HSA-available if enrolled in high deductible plan)
- Flexible Spending Accounts (FSA & LPFSA)
- Dependent Care Reimbursement Accounts (DCRA)
- Employee Assistance Program (EAP-available if enrolled in Health plan)
- 401(k) retirement plan
- Paid Time Off (PTO)
- 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
- Voluntary Life Insurance
- Short & Long-Term Disability
- Critical Illness/Accident Insurance
All your information will be kept confidential according to EEO guidelines.