Program Coordinator
Company Description
MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities.
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.
Job Description
The Program Coordinator will be responsible for providing administrative and clerical services to maintain operations of the MGA New Graduate Residency Program in an accurate and efficient manner. The Program Coordinator will work under the direction of the New Graduate Program Manager to maintain existing business with current clients and families, grow business relationships, and assist with data tracking and compliance initiatives for the Program. In addition, they will also be responsible for collaborating with different work groups and departments to improve client support programs and enhance client satisfaction.
Duties and Responsibilities
- Provides general clerical support to the educational team.
- Maintain tracking and data systems and correspondence required for program processes.
- Become the reliable point of contact for each customer that is required to establish a strong business relationship.
- Provides word-processing and secretarial support as needed.
- Communicates all information regarding expectations and scheduling to various families regarding the Preceptor Program.
- Performs all other duties as delegated by the Program Manager.
- Supports and executes the mission, ethics, and goals of the company effectively.
- Represents themselves in a positive and professional manner in the company and community.
- Adheres to dress code with a clean and neat professional appearance.
- Reports on time and as scheduled in order to complete work within designated time.
- Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.
Qualifications
- High school diploma or GED equivalent
- 1 + year experience in a clinical environment preferred
- Strong attention to detail and goal-oriented
- Excellent written and verbal communication abilities
- Requires skills and abilities related to working in a fast pace and dynamic work environment
- Computer skills:
- Ability to send/receive emails and use the Internet for research and informational purposes.
- Basic knowledge of Windows operating system, Microsoft Word, and Microsoft Excel and ability to advance computer skills as required.
- Ability to use software to create spreadsheets with minimum instruction.
- Strong communication skills required
- Ability to Pass Background Check
- Fits the MGA culture (disciplined, adaptable, supportive, creative)
Additional Information
Benefits are available to eligible employees on the first of the month after 30 days of employment and include:
- Health, Dental & Vision Coverage
- Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
- Flexible Spending Accounts (FSA & LPFSA)
- Dependent Care Reimbursement Accounts (DCRA)
- Employee Assistance Program (EAP-available if enrolled in Health plan)
- 401(k) retirement plan
- Paid Time Off (PTO)
- 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
- Voluntary Life Insurance
- Short & Long-Term Disability
- Critical Illness/Accident Insurance
- Hospital Indemnity Insurance
- Identity Protection Plan
- Legal Care Plan
- Pet Discount Program
All your information will be kept confidential according to EEO guidelines.
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