Total Rewards Coordinator
Company Description
At MGA Homecare, we strive to provide inclusive and comprehensive healthcare services to our patients and their families. For over a decade, we have been offering Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services in the home and community-based settings. In 2022, we expanded our services to include MGA Behavior Therapy, which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities.
Our mission is to ensure that our patients and their families receive the highest quality of clinical care with compassion and integrity at the forefront of our services. We strive to provide individualized attention and support to every home, making the lives of our patients and their families easier. MGA Homecare is proud to serve the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and we are committed to being a resource for all patients and their families regardless of their background, ethnicity, or identity.
Job Description
Responsible for the accurate coordination and administration of benefits and related programs. Information maintenance including but not limited to recordkeeping, eligibility reporting, and data auditing is also a portion of this position. First point of contact for general benefits inquiries and vendor escalations.
Support of the following but Not limited to;
- Benefits Administration
- First Point of contact for employees for all health and general benefit inquiries
- Assists field and office employees with benefit inquiries in a timely manner by answering questions related to Open Enrollment, eligibility, termination, coverage, life changes, and COBRA, while demonstrating exemplary customer service
- Process and maintain related benefits documentation and enrollments, including collection of dependent documentation, verification, and Qualifying Life Event documentation.
- Audit health and other benefit elections monthly to ensure accuracy
- Offer health and other benefits to new hires and manage employee status changes monthly
- ACA hour monitoring to capture employees that may require a status change to be offered health or other benefits
- Notify carriers of location adds to keep plan structures/EDI files up to date
- Provide enrollment data as needed to benefit carriers
- Participate in development and training sessions for employees learning more about ICHRA Health and other offerings
- Monitors shared benefit inbox to resolve or escalate employee requests and answer questions timely
- Employee develops and maintains relationships with 3rd party benefits carriers
- Responds to inquiries regarding policies, procedures and programs while demonstrating exemplary customer service.
- Supports and executes the mission, ethics, and goals of the company effectively.
- Represents themselves in a positive and professional manner in the company and community.
- Adheres to dress code with a clean and neat professional appearance.
- Reports as scheduled to complete work within designated time.
- Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.
Qualifications
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Thorough understanding of local, state, and federal laws involving employment, ERISA, HR, and HR policies.
- Proficient with the ability to quickly learn the organization’s HRIS, payroll, and similar employee management software.
- Adapts quickly through proficient change management skill
Education/Experience
- High School Degree required
- 2-5 years of previous Benefits Administration or related experience preferred
- Ability to effectively communicate in English- verbal and written (Additional languages preferred)
- Maintain confidentiality of sensitive information
Additional Information
Benefits are available to eligible employees on the first of the month after 30 days of employment and include:
- Health, Dental & Vision Coverage
- Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
- Flexible Spending Accounts (FSA & LPFSA)
- Dependent Care Reimbursement Accounts (DCRA)
- Employee Assistance Program (EAP-available if enrolled in Health plan)
- 401(k) retirement plan
- Paid Time Off (PTO)
- 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
- Voluntary Life Insurance
- Short & Long-Term Disability
- Critical Illness/Accident Insurance
- Hospital Indemnity Insurance
- Identity Protection Plan
- Legal Care Plan
- Pet Discount Program
All your information will be kept confidential according to EEO guidelines.
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