Healthcare Recruiter

Charlotte,NC, USA

Company Description

MGA Homecare specializes in providing private duty nursing, personal care services, and therapy to the medically complex population. We deliver high-quality care in the home and community-based setting, the setting which is the lowest cost to the payers. We aim to be the employer of choice and the partner of choice to referral sources, state government agencies, and health plans. We currently provide care in Arizona, Colorado, Texas, North Carolina, Washington, and Tennesee with a plan to grow into new states and markets. 

We are growing and have an immediate opening for a Healthcare Recruiter to join our Dallas Team! Please note, that this is not an HR role. This position sits on our Sales Operations Team. In this role, you'll have the rewarding responsibility of finding qualified healthcare professionals to place in the homes of families with medically fragile children.

Job Description

​​​We are looking for a competitive, financially motivated person who wants to grow their career alongside a team of like-minded professionals. In return, we offer a clear path to promotion from Associate Recruiter to Talent Manager and beyond. While experience can be great, we're big on the right attitude. We want to see a willingness to learn and an unmatched work ethic coupled with a keen sense of accountability and pride in what you do!

You can't be intimidated by talking on the phone and building relationships with people; you must be willing to make a lot of calls and handle some rejection. If you want a rewarding career helping people find jobs and families find the care they need, we would love to talk with you about this awesome opportunity! This role reports directly to the Site Leader and is responsible for the recruitment of external staff and the staffing operations of the department. Recruiters provide excellent customer service to both field staff and clients.

  • Recruit new candidates and manage current field staff.
    • Recruit healthcare professionals through extensive phone, online and email prospecting.
    • Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
    • Generates a high-volume pipeline of candidates under tight timelines.
    • Perform full cycle recruiting, from initial screening to post-hire follow-ups.
    • Attracts applicants and maintains a pipeline by utilizing job advertisements (Indeed, ZipRecruiter, etc.), social media (LinkedIn, Facebook), referrals, and warm calling among other sources.
    • Provide outstanding customer service to MGA's clients and job seekers.
    • Negotiates salaries with candidates and field employees.
    • Assists in the onboarding and orientation process for new hires.
  • Scheduling
    • Completes requested schedules for staff, pending authorization.
    • Assists with external employees’ time and attendance issues.
    • Verify timesheets against schedule.
    • Always adheres to client confidentiality.
    • Participates in the on-call rotation schedule.
    • Schedules new admissions, giving non-clinical information to caregivers.
    • Manages clients’ care schedules.
  • Provides excellent customer service to both clients and field employees.
  • Performs all other duties assigned by Supervisor.
  • Supports and executes the mission, ethics, and goals of the company effectively.
    • Represents themselves in a positive and professional manner in the company and community.
    • Adheres to dress code with a clean and neat professional appearance.
    • Reports on time and as scheduled in order to complete work within the designated time.
    • Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from the executive team.


  • High School Education, Bachelor’s degree preferred
  • Sales or recruiting experience in a healthcare setting preferred
  • Previous customer service Experience
  • Ability to effectively communicate in English, additional languages preferred
  • Demonstrate ability to work independently
  • Strong interpersonal skills; ability to quickly build rapport over the phone
  • High sense of urgency in completing assigned tasks and a willingness to learn
  • Outstanding written and verbal communication

Additional Information

Benefits are available to eligible employees on the first of the month after 30 days of employment and include:

  • Quarterly bonuses and weekly base pay
  • Medical, Dental & Vision Coverage – Available 1st of the month following 30 days of employment
  • Health Savings Accounts (HSA)
  • Flexible Spending Accounts (FSA)
  • Voluntary Short Term & Long Term Disability
  • Employee Assistance Program (EAP)
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • 7 Company Paid Holidays
  • 100% Company Paid Life Insurance
  • Voluntary Life Insurance
  • Accident, Hospital, and Critical Illness Insurance
  • Identity Theft Protection Plan
  • Discounted Legal Care Plan

All your information will be kept confidential according to EEO guidelines.